Case Study 01
Large-Scale Dairy Production Operations
Context
Main Production Workshop at SAFILAIT — a central production area supplying multiple downstream workshops with processed milk and dairy bases.
Responsibility
Daily management of workshop operations covering approximately 30,600 L/day of reconstituted milk, alongside fermented milk and dairy-based beverages.
Process
Milk powder handling and storage, milk powder reconstitution, standardization of fat and total solids, process parameter monitoring, transfer to downstream workshops, CIP of tanks and lines, hygiene and sanitation routines.
Challenge
Maintaining production continuity and process compliance across a high daily volume while supplying several downstream workshops with different requirements and schedules.
Action
Coordinated workforce allocation and daily task planning, monitored key process parameters and production progress, kept close communication with downstream workshops and the quality function, and supported troubleshooting of process deviations on the floor.
Operational Impact
Production continuity was maintained across the workshop's daily operations, with process parameters monitored against procedures and deviations addressed with the team as they appeared.
Lessons Learned
In a central workshop, coordination and communication are as decisive as the process itself: the flow of information between areas determines whether volume can be sustained without disruption.